SERVICE

Customer-centricity

Service Guidelines

Teli always puts high-quality service in the same important position as the product, and uses a professional and high-standard service system to let customers feel the greatest intention and sincerity of Teli Steel Rope throughout the process, and realize Develop together with customers.

customer service

Service concept

careful
Be considerate
Anxious for what users are anxious, think what users think
Take the initiative to be responsible, considerate and care for users
Quick
Quick
Respond quickly, act immediately, provide effective services in a timely manner, and respond to user needs
professional
Professional
A service system with professional capabilities, providing service support in the fields required by users, and delivering users a super-value service experience
value added
Add value
Continuously expand service areas, solve problems for users, exceed user expectations, and create value for users to the maximum
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